[pchelpers] Re: Fw: a installer not going away
- From: Jackie McBride <abletec@xxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Fri, 17 Aug 2012 19:07:44 -0700
Trudy, I'm going to ask for the usual stuff--operating system, version
& bits, at very minimum. Where are u seeing this? If u wrote it
correctly, it looks like a directory. What might be a good idea is to
go to Control Panel > Folder Options, click the View tab, & turn off
(uncheck) the option to hide known file extensions. That way, if it
has an extension, we'll know about it. Are u saying this is running on
her computer or what? Sorry--I guess I'm dense, but I'm not quite
understanding the situation.
On 8/17/12, Trudy Alatorre <trudy2123@xxxxxxxxx> wrote:
> Hi everyone,
> A sister has a install file (I think) left on her computer that will not go
> away. It is called:
>
> C:\DOCUME~1\Owner\LOCALS~1\Temp\7zS0586\setup\Status\
> We looked for it in the temp files, used a registry cleaner, tried to rename
> it in System 32, also turned it off in the task manager and tried to delete
> it, we got rid of it in prefetch, and we tried to find it in the registry -
> we could not get rid of this thing. It sits on that sister's computer when
> it boots up and mocks us.
> Any ideas of what we can try? Has anybody ever seen that in connection with
> Bitdefender?
> Thanks,
> Trudy
>
>>
>
>
>
>
--
Blame the computer--why not? It can't defend itself & occasionally
might even be the culprit
Jackie McBride
Ask Me Computer Questions at: www.pcinquirer.com
Jaws Scripting training materials: www.screenreaderscripting.com
homePage: www.abletec.serverheaven.net
Other related posts:
