Well, evidently attachments aren't allowed on list (which is as it should be), so it didn't come thru. Is this the newest version of the software? Because, if not, looks like they've pretty much dc'd support for older versions. U don't say if your OS is 32- or 64-bit, which might also be important. On 8/18/12, Morris and Lauretta <fourus2talk@xxxxxxx> wrote: > Content-Type: text/plain; > charset="utf-8" > Content-Transfer-Encoding: quoted-printable > Hi; > I have a brand new computer and still having problems.. My computer is a = > Gateway 4860 My operating system is windows 7 > 8GB Ram and 1 TB hard drive > I Have Savard Software's Service Record installed and I can=E2=80=99t = > open it. I am attaching a screen shot of what comes up. > What do you think is happening? I would appreciate any suggestions > Thank you=20 > > Morris Gratton > > > > > > -- Blame the computer--why not? It can't defend itself & occasionally might even be the culprit Jackie McBride Ask Me Computer Questions at: www.pcinquirer.com Jaws Scripting training materials: www.screenreaderscripting.com homePage: www.abletec.serverheaven.net