Hi John, Friday, May 2, 2008, 11:24:40 PM, you wrote: >>> I think I found a solution here: >>> http://www.fixya.com/support/t197960-canon_mf4140_load_correct_paper_cassette >> Hi John. I too found that same site earlier and wanted to email it to >> you but then the computer internet connection at the hotel didn't work >> the rest of the day. >> Finally tonight had to call the support people and reset it because >> apparently "I" was the only person at at the hotel that had lost >> connection. (It was stuck in some 'loop'.) The US uses "letter"-size paper, not "A4". I've never needed to set the paper size for documents or printers unless it's been changed from the default. Maybe something you have, either documents or printer, are defaulting to Letter instead of A4, in which case you might need to see if you can set a new default, or learn to remember to make sure that new documents are A4. -- Scott. -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.