On Wed, Jul 9, 2008 at 8:37 AM, Dennis Williams < oracledba.williams@xxxxxxxxx> wrote: > > > That may be it. But I'm specifically thinking about what circumstances you > need to take the SAN offline. I'm not sure how this is reflected in MTBF. As > a specific example, I have seen a comparison between NetApp and EMC. A lot > of money could be saved by using NetApp, but there were more situations > where the SAN would have to come offline. For example, I understand that you > can apply an upgrade to the EMC without taking it offline. My point is that > you need to understand the criticality of your application and determine > whether the availability of the SAN would meet your requirements. > An issue that I have not seen addressed is technical support. We have found our experiences with NetApp support much more palatable than those with EMC support. Here's an example from someone else: http://forums.oracle.com/forums/thread.jspa?threadID=678938&tstart=50 We have had several such experiences with EMC support. -- Jared Still Certifiable Oracle DBA and Part Time Perl Evangelist