[optimal] Re: rant of the day from Denice Barsness
- From: Stuart Alfred <stuart.alfred@xxxxxxxxx>
- To: optimal@xxxxxxxxxxxxx
- Date: Tue, 8 Oct 2013 13:20:08 -0400
Not the first rant on this subject Lori. I hear you! Roaring headache
makes for less than optimal angiograms.
On Tue, Oct 8, 2013 at 12:36 PM, <copcphotography@xxxxxxxxxxxxxxxxx> wrote:
> I like the rant idea.
>
>
>
> I have a different one tho - perfume/body splash/spray
>
>
>
> Folks - that bottle is not just for a single use. Please have a little
> courtesy and only wear a little! Some of us are very allergic to the odors
> and have SEVERE & POTENTIALLY LIFE THEATENING REACTIONS! (me personally -
> I like to be able to breath-but that last patient's body splash is making
> it very difficult to get any air in, and I've already used my resue
> inhalor!)
>
>
>
> how to educate th public ... ?
>
>
>
> Lori
>
>
>
>
>
> Lori Guerette, CRA COA
>
> Consulting Ophthalmologists
>
> Glastonbury, CT
>
>
> -----Original Message-----
> From: "CPMC Ophthalmic Diagnostic Center" <cpmceyelab@xxxxxxxxxxxxxxxx>
> Sent: Tuesday, October 8, 2013 12:01pm
> To: "'optimal@xxxxxxxxxxxxx'" <optimal@xxxxxxxxxxxxx>
> Subject: [optimal] rant of the day from Denice Barsness
>
> A certain company today told me that to get a manual for an instrument
> of which I own three, I must purchase the hard copy
>
>
>
> “Where’s the PDF” I ask
>
>
>
> No PDF, just hard copy.
>
>
>
> Oh, sure, of course. Since it takes 4.5 MINUTES to scan a manual into PDF
> form and place it on your website as a sign of customer service.
>
>
>
> As I tell most of my physicians when they ask, it’s more than just the
> box. A little customer service goes along way.
>
>
>
> Which is why, when I receive exemplary service, such as recent encounters
> with Merge/OIS and Optovue, I say so!
>
>
>
>
>
> Denice
>
>
>
>
>
> *Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS*
>
> *Ophthalmic Diagnostic Center*
>
> *CPMC Department of Ophthalmology*
>
> *2100 Webster Street Suite 212** *
>
> *San Francisco CA 94115*
>
> *(415) 600-3937 FAX (415) 600-6563*
>
>
>
--
Stuart Alfred, CRA, OCT-*C*
*
cell 317 517-9455
528 N. Bauman St.
Indianapolis, IN 46214-3618
*
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