[optimal] Re: Zeiss Cirrus problem
- From: "Aleman, Wendy" <Wendy.Aleman@xxxxxxxxxxxxxx>
- To: <optimal@xxxxxxxxxxxxx>
- Date: Wed, 11 Dec 2013 12:57:14 -0500
I can tell you we have had the same kind of issue here. We have gotten a NAS
drive and offloaded some of the tests from the machine and that has made it
much quicker (we see a big improvement in speed).
Wendy Aleman
Special Projects Manager
University of Pennsylvania
Scheie Eye Institute
51 N 39th Street
Philadelphia, PA 19104
Cell: 215-359-5115
Wendy.aleman@xxxxxxxxxxxxxx
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On
Behalf Of copcphotography@xxxxxxxxxxxxxxxxx
Sent: Wednesday, December 11, 2013 12:50 PM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Zeiss Cirrus problem
Hello all
Having a problem with the Cirrus OCT - for the first three years that I've been
using this machine I have been able to do mac cubes and rnfls OU, then just as
soon as the machine was done moving from finishing the scans, would be able to
analyze the scans for printing. I could quickly review the scans make sure I
had all the info I wanted or if any scans needed additional takes. All was
peachy.
Then blue screen of death that the harddrive was in serious trouble, machine
crashing, ... . Now, service call in, repairs made, the motherboard was
replaced, the machine has slowed down to a snails pace - have time to walk the
patient back to the waiting area, then am only able to analyze the first mac
cube, and have to keep waiting an additional two-three minutes before being
able to start the analysis on the second mac cube, never mind the rnfls!
What is the cause of this delay? I was told it was a server issue (being in a
remote office), but the server is in our primary office and that machine has
had these delay issues from day one!!! The machine I use was the fast one.
I don't buy the 'server' being the problem, but haven't gotten any more
credible answers to what the problem is.
Anyone have suggestions?
Thanks
Lori Guerette, CRA COA
justhitanykey@xxxxxxxxxxx if you want to reply offline
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