Another look, if you are not using a system to aggregate you images you are not using digital effectively. Before we went with the Epic EHR we installed Merge (OIS) Symphony. Our IT managers thought it was a good buy for a near PACS system. It hasn't been a perfect fit, yes we have had problems. But images are stored on a server without having to manually put them there. Every 5 minutes or so images are vacuumed into our main server. The images are there, retrievable with minimal effort. There have been issues, but most interfaces with visual field analyzers, IOL master and other instruments have worked well. The photography component and OCT has been seamless. The Epic connection is not 100% but it can be accessed at anytime from the Epic program with no logon, the one problem we are having is going directly to the patient, possibly because of the interface between our scheduling program and Epic. But because there are last 30 patient and today only filters in the program it hasn't been a big issue for our 12 provider department (would like to figure it out though). This has made the digital change from paper much easier. Tom From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of Cynthia VandenHoven Sent: Sunday, March 25, 2012 11:08 PM To: optimal@xxxxxxxxxxxxx Subject: [optimal] Re: Workload Demands I found before digital, photography was the last stop of the day and the patient left. Now I find we are regularly imaging patients before, during and post dilation and also before, during and after the clinician assessment. Some clinicians require all fields, photos, OCTs and other imaging to be completed BEFORE they see the patient and then are upset that their clinic is running late. The physicians are not factoring in how instant images changes how they work. Yes, we find we are also doing more procedures on patients. Also with a master image management software we have more work ensuring all imaging did get imported into the system we are using, along with all the data entry that system requires within an appropriate timeline. In addition to this, there is archiving of raw proprietary data to servers etc. I wouldnt want to go back to pre digital days, but despite the promise of "simpler" instant digital imaging, there is a lot of work in the background that seems to go unnoticed and is misunderstood (until there is a major system crash!) Cynthia VandenHoven Medical Imaging Specialist Hospital for Sick Childrent, Toronto Canada On Sun, Mar 25, 2012 at 10:33 PM, Lisa Breayley <Lisa.Breayley@xxxxxxxxxxxxxxxx<mailto:Lisa.Breayley@xxxxxxxxxxxxxxxx>> wrote: Quick question for those of you who went from a paper/print system for results to a totally on-line system - i.e. Drs can see patient results "instantly" in clinic. Did your workload go up? Did having results straight away meant the clinicians asked for more? More patients? More tests? More views? We're looking at a system now and I'm curious... Lisa L.M.Breayley Senior Photographer MedPIC The Royal Victorian Eye and Ear Hospital 32 Gisborne Street East Melbourne, Victoria 3002 Ph 61-3-9929 8335 Fax 61-3-9929 8217 www.eyeandear.org.au<http://www.eyeandear.org.au> ______________________________________________________________________ Attention: The information in this e-mail message may be confidential, and may also be subject to legal privilege, public interest or legal professional privilege. If you are not the intended recipient, any use, disclosure or copying of this e-mail is unauthorised. If you have received this message in error, please contact the sender. This footnote also confirms that this email message has been checked for the presence of computer viruses. The Royal Victorian Eye and Ear Hospital however does not warrant the message is free of viruses. It is recommended as a prudent business practice the recipient perform a virus scan of any message received. ______________________________________________________________________ IMPORTANT NOTICE REGARDING THIS ELECTRONIC MESSAGE: This message is intended for the use of the person to whom it is addressed and may contain information that is privileged, confidential, and protected from disclosure under applicable law. If you are not the intended recipient, your use of this message for any purpose is strictly prohibited. If you have received this communication in error, please delete the message and notify the sender so that we may correct our records.