[optimal] Re: Occasional Spectralis shared file hiccups
- From: CPMC Ophthalmic Diagnostic Center <cpmceyelab@xxxxxxxxxxxxxxxx>
- To: "'optimal@xxxxxxxxxxxxx'" <optimal@xxxxxxxxxxxxx>
- Date: Tue, 22 Oct 2013 15:40:43 -0700
Ok, that would be great. We find if we close capture, and then attempt again
we have the same review result.
It looks like there may be a pattern here?
Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
Ophthalmic Diagnostic Center
CPMC Department of Ophthalmology
2100 Webster Street Suite 212
San Francisco CA 94115
(415) 600-3937 FAX (415) 600-6563
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On
Behalf Of Douglas Brice Critser
Sent: Tuesday, October 22, 2013 1:58 PM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Re: Occasional Spectralis shared file hiccups
Denice,
Have had the same things happening on a newly installed OCT plus at one of
our outreach clinics. We close the capture program and reopen and it seems to
fix the review problem. I was going to run this by Heidelberg tomorrow. I'll
let you know what I find out.
Brice
On Oct 22, 2013, at 3:47 PM,
copcphotography@xxxxxxxxxxxxxxxxx<mailto:copcphotography@xxxxxxxxxxxxxxxxx>
wrote:
Gremlins
-----Original Message-----
From: "CPMC Ophthalmic Diagnostic Center"
<cpmceyelab@xxxxxxxxxxxxxxxx<mailto:cpmceyelab@xxxxxxxxxxxxxxxx>>
Sent: Tuesday, October 22, 2013 4:42pm
To: "'optimal@xxxxxxxxxxxxx<mailto:optimal@xxxxxxxxxxxxx>'"
<optimal@xxxxxxxxxxxxx<mailto:optimal@xxxxxxxxxxxxx>>
Cc:
"'spectralis-user-group@xxxxxxxxxxxxxxxx<mailto:spectralis-user-group@xxxxxxxxxxxxxxxx>'"
<spectralis-user-group@xxxxxxxxxxxxxxxx<mailto:spectralis-user-group@xxxxxxxxxxxxxxxx>>
Subject: [optimal] Occasional Spectralis shared file hiccups
* Occasionally, and I have not recognized a pattern, we get hiccups
where we have one site license trying to view a file and cannot
* Same file NOT opened
* Heidelberg at mother ship not even being used
* Heidelberg at site license opens, files are seen, no problem, EXCEPT
a particular file from a particular date won't open. "Shared access violation"
* But, it isn't
* And then later, you can open the file just fine
Any thoughts?
D.
Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
Ophthalmic Diagnostic Center
CPMC Department of Ophthalmology
2100 Webster Street Suite 212
San Francisco CA 94115
(415) 600-3937 FAX (415) 600-6563
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