[optimal] Re: Occasional Spectralis shared file hiccups

  • From: Hasan Omairah <shagroon@xxxxxxxxxxx>
  • To: Optimal Freelist <optimal@xxxxxxxxxxxxx>
  • Date: Wed, 23 Oct 2013 00:34:11 +0300


Denice


We have the same problem popping sporadically

When that happens I terminate the capture, or viewer software,
then click and open “My Computer” and look at mapped drives or network drives,
and see if any went offline! Usually the problem goes away if you double click
on the drive that went offline so it becomes online again. On odd times that
don’t help, a PC restart usually fixes it.

This happens on Windows networking when the capture/viewer
station loses the connection with the shared or mapped drive/folder I guess.


Hasan



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, Hasan Omairah AAS COT OCT-C CRA 

, Department of Ophthalmology MBC (97)                     


, King Faisal Specialist Hospital & Research Center

, PO Box 3354

, Riyadh, 11211

, Saudi Arabia
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From: cpmceyelab@xxxxxxxxxxxxxxxx
To: optimal@xxxxxxxxxxxxx
CC: spectralis-user-group@xxxxxxxxxxxxxxxx
Date: Tue, 22 Oct 2013 13:42:01 -0700
Subject: [optimal] Occasional Spectralis shared file hiccups

·         Occasionally, and I have not recognized a pattern, we get hiccups 
where we have one site license trying to view a file and cannot ·         Same 
file NOT opened ·         Heidelberg at mother ship not even being used ·       
  Heidelberg at site license opens, files are seen, no problem, EXCEPT a 
particular file from a particular date won’t open.  “Shared access violation”·  
       But, it isn’t ·         And then later, you can open the file just fine 
Any thoughts?  D. Denice Barsness, CRA, COMT, ROUB, CDOS, FOPSOphthalmic 
Diagnostic CenterCPMC Department of Ophthalmology2100 Webster Street Suite 
212San Francisco CA 94115(415) 600-3937   FAX (415) 600-6563                    
                   

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