[optimal] Re: Occasional Spectralis shared file hiccups
- From: Douglas Brice Critser <bricecritser@xxxxxxxxx>
- To: optimal@xxxxxxxxxxxxx
- Date: Tue, 22 Oct 2013 15:58:13 -0500
Denice,
Have had the same things happening on a newly installed OCT plus at one of
our outreach clinics. We close the capture program and reopen and it seems to
fix the review problem. I was going to run this by Heidelberg tomorrow. I’ll
let you know what I find out.
Brice
On Oct 22, 2013, at 3:47 PM, copcphotography@xxxxxxxxxxxxxxxxx wrote:
> Gremlins
>
>
>
>
> -----Original Message-----
> From: "CPMC Ophthalmic Diagnostic Center" <cpmceyelab@xxxxxxxxxxxxxxxx>
> Sent: Tuesday, October 22, 2013 4:42pm
> To: "'optimal@xxxxxxxxxxxxx'" <optimal@xxxxxxxxxxxxx>
> Cc: "'spectralis-user-group@xxxxxxxxxxxxxxxx'"
> <spectralis-user-group@xxxxxxxxxxxxxxxx>
> Subject: [optimal] Occasional Spectralis shared file hiccups
>
> · Occasionally, and I have not recognized a pattern, we get hiccups
> where we have one site license trying to view a file and cannot
>
> · Same file NOT opened
>
> · Heidelberg at mother ship not even being used
>
> · Heidelberg at site license opens, files are seen, no problem,
> EXCEPT a particular file from a particular date won’t open. “Shared access
> violation”
> · But, it isn’t
>
> · And then later, you can open the file just fine
>
> Any thoughts?
>
>
> D.
>
> Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
> Ophthalmic Diagnostic Center
> CPMC Department of Ophthalmology
> 2100 Webster Street Suite 212
> San Francisco CA 94115
> (415) 600-3937 FAX (415) 600-6563
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