Perhaps these records were vacuumed up by the NSA, FBI, CIA and IRS for "national security" reasons.
Tom Quoting "Carlton, Chris [VA]" <Chris.Carlton@xxxxxx>:
I would contact Heidelberg. Deleting a database entry is not something done easily or by mistake. ________________________________ From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of CPMC Ophthalmic Diagnostic Center Sent: Monday, July 01, 2013 2:35 PM To: 'optimal@xxxxxxxxxxxxx' Cc: Orndorff, Karina Subject: [optimal] Re: From Denice Heidelberg Issue I think inasmuch as there are four different exam dates it is unlikely that each four times we Messed UP and put her images with someone elses? But, will try that tack. It's starting to sound as if her entire database entry got deleted.... D Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS Ophthalmic Diagnostic Center CPMC Department of Ophthalmology 2100 Webster Street Suite 212 San Francisco CA 94115 (415) 600-3937 FAX (415) 600-6563 From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of Ethan Priel Sent: Monday, July 01, 2013 11:56 AM To: optimal@xxxxxxxxxxxxx Cc: Orndorff, Karina Subject: [optimal] Re: From Denice Heidelberg Issue Hi Denice, thanks for the twister... - did she have more than 5 exams ? ( once you mention 'multiple' and once '5') - it is possible to DELETE AN ENTIRE DATABASE ENTRY. Don't ask me how, not telling. - if it were my case: check out the last date of her exam, go over all other HeyEx entries, and verify that they are 'bona fide' - meaning check to see that none of them are actually of your missing patient - and that somehow they got edited and changed. - if they are all legit, try creating a New Patient entry with her correct data and see if the HeyEx 'allows' you to create it without a prompt telling you that there is already a patient by that name etc. etc. - if all the above fails, contact Heidelberg Engineering.... And let us know what you found out ! Ethan Ps: how do you search by 'birthdate' ? From: optimal-bounce@xxxxxxxxxxxxx<mailto:optimal-bounce@xxxxxxxxxxxxx> [mailto:optimal-bounce@xxxxxxxxxxxxx] On Behalf Of CPMC Ophthalmic Diagnostic Center Sent: 01 July, 2013 19:18 To: 'optimal@xxxxxxxxxxxxx' Cc: Orndorff, Karina Subject: [optimal] From Denice Heidelberg Issue Here's a puzzler for the day: * I have a patient who has had multiple Spectralis studies going back to 2010 * Our Heidelberg is backed up to a server nightly. * She comes back last week, NO RECORD of her previous 5 exams. Not by searching name, date of service, date of birth, personal identifier * It's as if she never existed * And yet, if I go back to our Willow DBS PACS, I can see the Spectralis print outs we imported into this system, and the name, birthdate, etc etc are all embedded in the Spectralis printout proving to me that a) not crazy, we did see her b) we had the name spelled correctly * How could so many different exams just disappear and is there another way to search the database, independent of getting my server team to search the backup ( not on the external Heidelberg drives, but rather my server) files to find her? * I could see an isolated exam date going missing, or even a repeat, but 5 different exams, different dates and they are ALL gone? If the system had hiccupped during backup, I don't see how consistently all of the records on one patient would just go missing in a vacuum... Denice Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS Ophthalmic Diagnostic Center CPMC Department of Ophthalmology 2100 Webster Street Suite 212 San Francisco CA 94115 (415) 600-3937 FAX (415) 600-6563
