[optimal] Re: From Denice Heidelberg Issue
- From: sandor ferenczy <sandorferenczy@xxxxxxxxx>
- To: "optimal@xxxxxxxxxxxxx" <optimal@xxxxxxxxxxxxx>
- Date: Mon, 1 Jul 2013 17:51:22 -0400
do you have access to the files on the server?
and is the server copy a mirror or does it keep copies of daily changes? (ie my
backup scripts archive all changes and deletions)
-sandor
On Jul 1, 2013, at 5:35 PM, CPMC Ophthalmic Diagnostic Center
<cpmceyelab@xxxxxxxxxxxxxxxx> wrote:
> I think inasmuch as there are four different exam dates it is unlikely that
> each four times we Messed UP and put her images with someone elses?
>
> But, will try that tack. It’s starting to sound as if her entire database
> entry got deleted….
>
> D
>
> Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
> Ophthalmic Diagnostic Center
> CPMC Department of Ophthalmology
> 2100 Webster Street Suite 212
> San Francisco CA 94115
> (415) 600-3937 FAX (415) 600-6563
>
> From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On
> Behalf Of Ethan Priel
> Sent: Monday, July 01, 2013 11:56 AM
> To: optimal@xxxxxxxxxxxxx
> Cc: Orndorff, Karina
> Subject: [optimal] Re: From Denice Heidelberg Issue
>
> Hi Denice, thanks for the twister…
>
> - did she have more than 5 exams ? ( once you mention 'multiple' and once '5')
>
> - it is possible to DELETE AN ENTIRE DATABASE ENTRY. Don’t ask me how, not
> telling.
>
> - if it were my case: check out the last date of her exam, go over all other
> HeyEx entries, and verify that they are 'bona fide' – meaning check to see
> that none of them are actually of your missing patient – and that somehow
> they got edited and changed.
>
> - if they are all legit, try creating a New Patient entry with her correct
> data and see if the HeyEx 'allows' you to create it without a prompt telling
> you that there is already a patient by that name etc. etc.
>
> - if all the above fails, contact Heidelberg Engineering…. And let us know
> what you found out !
>
> Ethan
>
> Ps: how do you search by 'birthdate' ?
>
> From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On
> Behalf Of CPMC Ophthalmic Diagnostic Center
> Sent: 01 July, 2013 19:18
> To: 'optimal@xxxxxxxxxxxxx'
> Cc: Orndorff, Karina
> Subject: [optimal] From Denice Heidelberg Issue
>
> Here’s a puzzler for the day:
>
> · I have a patient who has had multiple Spectralis studies going back
> to 2010
>
> · Our Heidelberg is backed up to a server nightly.
>
> · She comes back last week, NO RECORD of her previous 5 exams. Not
> by searching name, date of service, date of birth, personal identifier
>
> · It’s as if she never existed
>
> · And yet, if I go back to our Willow DBS PACS, I can see the
> Spectralis print outs we imported into this system, and the name, birthdate,
> etc etc are all embedded in the Spectralis printout proving to me that a) not
> crazy, we did see her b) we had the name spelled correctly
>
> · How could so many different exams just disappear and is there
> another way to search the database, independent of getting my server team to
> search the backup ( not on the external Heidelberg drives, but rather my
> server) files to find her?
>
> · I could see an isolated exam date going missing, or even a repeat,
> but 5 different exams, different dates and they are ALL gone? If the
> system had hiccupped during backup, I don’t see how consistently all of the
> records on one patient would just go missing in a vacuum…
>
> Denice
>
>
>
> Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
> Ophthalmic Diagnostic Center
> CPMC Department of Ophthalmology
> 2100 Webster Street Suite 212
> San Francisco CA 94115
> (415) 600-3937 FAX (415) 600-6563
>
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