[optimal] From Denice Heidelberg Issue
- From: CPMC Ophthalmic Diagnostic Center <cpmceyelab@xxxxxxxxxxxxxxxx>
- To: "'optimal@xxxxxxxxxxxxx'" <optimal@xxxxxxxxxxxxx>
- Date: Mon, 1 Jul 2013 09:18:01 -0700
Here's a puzzler for the day:
* I have a patient who has had multiple Spectralis studies going back
to 2010
* Our Heidelberg is backed up to a server nightly.
* She comes back last week, NO RECORD of her previous 5 exams. Not by
searching name, date of service, date of birth, personal identifier
* It's as if she never existed
* And yet, if I go back to our Willow DBS PACS, I can see the
Spectralis print outs we imported into this system, and the name, birthdate,
etc etc are all embedded in the Spectralis printout proving to me that a) not
crazy, we did see her b) we had the name spelled correctly
* How could so many different exams just disappear and is there another
way to search the database, independent of getting my server team to search the
backup ( not on the external Heidelberg drives, but rather my server) files to
find her?
* I could see an isolated exam date going missing, or even a repeat,
but 5 different exams, different dates and they are ALL gone? If the system
had hiccupped during backup, I don't see how consistently all of the records on
one patient would just go missing in a vacuum...
Denice
Denice Barsness, CRA, COMT, ROUB, CDOS, FOPS
Ophthalmic Diagnostic Center
CPMC Department of Ophthalmology
2100 Webster Street Suite 212
San Francisco CA 94115
(415) 600-3937 FAX (415) 600-6563
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