Richard,
Referencing Ian's message from earlier this afternoon, are your papers perhaps
being flagged as junk by the new VM email system? In Ian's case he's seeing the
messages with a flag, but depending on your email software it's quite possible
they're being put into a separate folder, one perhaps not even visible to your
email receiver.
Just a thought: fortunately I have never had an issue with the service, but
everyone who is seems to be using an email address from their Internet
provider.
Sean.
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of
Richard Godfrey-McKay
Sent: Saturday, September 12, 2015. 03:38 PM
To: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] Re: no FT either!
Subject line says it really.
What is more concerning is the frequency of problems which the new system seems
to encounter, and the apparent inability of RNIB to fix them.
I'd be really grateful if someone from RNIB could give us some indication of
how long it is going to take to upgrade the set-up to the same sort of standard
we had become accustomed to expect from TNAUK.
I have no doubt that teething problems would be expected, but it's surely time
that some serious effort was put into delivering a more reliable service.
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of
john dowling (Redacted sender "johndowling23@xxxxxxxxxxxxxx" for DMARC)
Sent: 12 September 2015 14:37
To: ntnm@xxxxxxxxxxxxx
Subject: [ntnm] no guardian
Hallo All
I have spasmodic delivery of The Guardian and other magazines since wednesday.
RNIB have informed me that this is a BT issue. I have had a remote access
shared session with BT technician and the matter is still unresolved. Any idea.
John Dowling
