Hi James
I am a little confused.
You said
"The issue isn't limited to RNIB Newsagent but affects all of RNIB."
But if we email an RNIB address, it doesn't bounce.
You also say
"The email server ran out of space exceptionally quickly Friday
night/Saturday morning and the problems flowed from there."
If the server ran out of space, how does that affect RNIB outgoing
mail?
Surely if a server runs out of space, it's the server's
incoming mail that would get affected, surely.
Also, as the fix was done very quickly before 09:00 today, Monday,
I think an on call IT member of staff, could have
fixed the problem just as quickly on a Saturday.
And as many RNIB staff use the email system from home,
it would be very easy for IT to monitor the system also home
based,
without causing lot of work.
Derek
