Hello Elizabeth,
Yes, I did, first thing! I will keep you and all posted if I get a
response.
Cheers,
Gisele
Gisele Mesnage
email: giselemesnage@xxxxxxxxxxx
phone: 02 9799 5388
_____
From: myagescare-bounce@xxxxxxxxxxxxx
[mailto:myagescare-bounce@xxxxxxxxxxxxx] On Behalf Of Elizabeth Mills
Sent: Friday, 25 August 2017 1:35 PM
To: myagescare@xxxxxxxxxxxxx
Subject: [myagescare] Re: "invalid pension"? CBA, that is so last century!
Have you contacted the bank
Cheers Elizabeth
On 25 Aug 2017, at 10:50 am, Gisele Mesnage <giselemesnage@xxxxxxxxxxx>
wrote:
Hello all,
I am sharing this half-laughing, half shaking my head:
I just logged-on to the Netbank website to update my Tax File # status,
after receiving a reminder from the commonwealth Bank that I needed to do
this to avoid tax being taken from my account. I followed the prompts to
the combo box to select the type of exemption I had (for not having to
provide my TFN). Would you believe that the option for the DSP was called
"Invalid Pension"? Goodness, I don't think it has been called that since
circa 1991! Whoever at the CBA used this term should get a slap on the hand
and made to watch the documentary "Defiant lives", which includes a clip
discussing the demeaning connotation of this label! I am not a stickler
for PC, but that one really is so last century!
Cheers,
Gisele
Gisele Mesnage
email: giselemesnage@xxxxxxxxxxx
phone: 02 9799 5388
