Have you contacted the bank
Cheers Elizabeth
On 25 Aug 2017, at 10:50 am, Gisele Mesnage <giselemesnage@xxxxxxxxxxx> wrote:
Hello all,
I am sharing this half-laughing, half shaking my head:
I just logged-on to the Netbank website to update my Tax File # status, after
receiving a reminder from the commonwealth Bank that I needed to do this to
avoid tax being taken from my account. I followed the prompts to the combo
box to select the type of exemption I had (for not having to provide my TFN).
Would you believe that the option for the DSP was called "Invalid Pension"?
Goodness, I don't think it has been called that since circa 1991! Whoever at
the CBA used this term should get a slap on the hand and made to watch the
documentary "Defiant lives", which includes a clip discussing the demeaning
connotation of this label! I am not a stickler for PC, but that one
really is so last century!
Cheers,
Gisele
Gisele Mesnage
email: giselemesnage@xxxxxxxxxxx
phone: 02 9799 5388
