[mso] Re: (let's try this again) Resource Scheduling in Outlook XP
- From: "Anne Robson" <anne.robson@xxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 24 Sep 2003 09:30:56 +0100
Hi Dianna
I do remember seeing your post on this a few days back - I had similar
problems to yours before but that was in a different company and I don't
recall exactly what the solution was.
Now, just like Linda, I'm not working on an Exchange server any more so
I can't replicate the conditions to try and remember the fix. But I'm
sure it is an Exchange-related issue, so you might need to call in your
network admin people/person to help?
One thing is for sure, you *absolutely* have to have everybody working
to the same set of parameters, ie whether appointments are accepted
tentatively, or busy or whatever, or you will end up with a right royal
muddle.
Sorry not to be of more help - I think this needs network admin
attention.
Anne
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Dianna G. Narotski
Sent: 23 September 2003 18:33
To: mso@xxxxxxxxxxxxx
Subject: [mso] (let's try this again) Resource Scheduling in Outlook XP
Ok... let's try this again... hopefully I can get an answer about this.
I've looked all over the internet and haven't found anything.
THE PROBLEM:
I have users that get so much email or get so busy with meetings that
they're not constantly reading their email. As a result, they'll get
invited to multiple meetings, and those meetings will be scheduled at
the same time because it appeared that they were free when the 2nd one
scheduled their meeting. They hadn't seen the first invitation yet and
so thus have 2 meetings they are supposed to be at.
THE SOLUTION (sorta):
I found out about resource scheduling. I had them set the
"Automatically accept meeting requests and process cancellations". It
appeared to work in my tests. I'd send a meeting request, and it would
appear on the calendar as a tentative meeting. Then they could accept
or decline to put it in concrete or remove it.
Unfortunately it also appeared to work in several different ways. The
people with the above problem then had 2 things happen: 1) It would not
add it "tentatively" to their calendar, and they would still be free,
and meetings would still conflict. 2) It would add it concretely to
their calendar and delete the email notice, so they had no idea there
was a meeting at that time. =20
THE HELP:
What way is it SUPPOSED to work? Is this a bug or a flaw? How can I
resolve the conflicting meeting problem?
TIA
Dianna
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