-Ok so in reading I find that I have to be in internet mail only mode tho outlook 2002 does not show that in help/about. But I was looking at options in corporate vs internet and I'm the latter.... Lex i Hang on, are you saying you are not sure which mode you are in? If so, how do you know whether the http://support.microsoft.com/?kbid=259416 Fix applies to you? Go to Help > About to see what mode you are in. Here are the instructions for changing modes: http://www.slipstick.com/outlook/choosingmode.htm#ol2000 With a new profile, you can simply point it to the existing PST file to keep all your emails, etc. Rules... I can't remember...something about a file with a .RWZ extension? Somebody else will remember, I'm sure... ;-) ____________________________________ Neil Atwood - Sydney, Australia "If you want to improve your understanding, drink coffee; it is the intelligent beverage." Sydney Smith :-----Original Message----- :From: mso-bounce@xxxxxxxxxxxxx :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Lexi :Sent: Monday, 18 August 2003 9:14 AM :To: mso@xxxxxxxxxxxxx :Subject: [mso] Re: having to use outlook ex : : :No How do you switch to IMO and how do you know if you are in :corp/workgroup or imo? :No I don't connect to an exchange server :I'll try the new profile, is there a way to transfer all :my emails, :rules and addys to the new profile? : Yes sp 1 and 2 neither of which worked. :Yes I can...I try not to because most lists don't like :quoted email :Thanks Lexi : : :So... Have you tried switching to IMO from Corp/Workgroup? : :Do you connect to an Exchange server? If not, then there :is no reason to :stay with Corp/Workgroup mode. : :A new profile can be VERY helpful in these situations. :Profiles can become subtly corrupt and cause these type :of issues. Have :you applied all the relevant SP's for Outlook ? : :Also, can you quote some of the email you are replying to when you :respond. Very hard to follow the thread when you don't. ;-) : :____________________________________ :Neil Atwood - Sydney, Australia : : :-----Original Message----- : :From: mso-bounce@xxxxxxxxxxxxx : :[mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of LEXI : :Sent: Monday, 18 August 2003 8:59 AM : :To: mso@xxxxxxxxxxxxx : :Subject: [mso] Re: having to use outlook ex : : : :yep thats the protected storage I refer to below : :also it doesn't apply to me as I dont have internet mail : :only....maybe I : : :************************************************************* :You are receiving this mail because you subscribed to :mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx : :To send mail to the group, simply address it to mso@xxxxxxxxxxxxx : :To Unsubscribe from this group, send an email to :mso-request@xxxxxxxxxxxxx with the word "unsubscribe" :(without the quotes) in the subject line. : :Or, visit the group's homepage and use the dropdown menu. : This will also allow you to change your email settings :to digest or vacation (no mail). ://www.freelists.org/webpage/mso : :To be able to use the files section for sharing files :with the group, send a request to :mso-moderators@xxxxxxxxxxxxx and you will be sent an :invitation with instructions. 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Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************