[mso] Re: Was: OT Grumble, now RANT
- From: Robert Carneal <carnealr@xxxxxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Tue, 28 Oct 2003 14:19:29 -0600
<Copy>
So, let Microsoft know about this retailer who is in serious need of
education, consult your local laws about that sort of misrepresentation (in
this case, they are knowledgeably misrepresenting the product and that's
really ugly) and take your money elsewhere. As a buyer, you have that
choice at the very least.
<End>
I didn't think about reporting to Microsoft. I did, however, report to the
Better Business Bureau who sent me a fax and an email that the problem
would be corrected via conversation with the BBB, the store's wholesaler,
the manager, and a person at Microsoft to explain Office 97 wasn't being
supported. I decided if they did all that, the best I could do is just stay
out of it.
I don't buy software there. I do buy paper, 3-ring binders, pens, pencils
there. They are the most economical in town for those. I think the manager
was "new" (not an excuse) and wanted to stand out in sales.
Robert
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