[mso] Re: Reinstall Office 2003 Causes System Freezes
- From: "David Smart" <smartware@xxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 22:57:35 +1000
Having just had my office Dell desktop repaired under warranty for system
freezes, I am currently in a "suspect the hardware" frame of mind.
In my PC's case, it was faulty capacitors on the motherboard (apparently a
problem endemic to the GX270 model) and the problem was load dependent -
probably because the capacitors in question are very close to the CPU.
It is entirely possible that it is (for instance) bad RAM that is causing
your trouble. It could be that the faulty part of the RAM is in an area
that a lightly-loaded system won't tend to use. Without Office, your PC
probably doesn't get enough of a workout to expose such a problem.
It's certainly worthwhile finding an running a memory test program.
Although hardware is usually very reliable, the sudden onset of the problem
after months of reliability, plus the inability to do an install now that
will run cleanly, does raise hardware as a suspect to me.
However ... it's 10 months old and came with Office preinstalled? It's
Dell's problem. They can fix it under warranty. If you can't reinstall the
software they supplied, then it's their turn to try.
Regards, Dave S
----- Original Message -----
From: <john.belmont@xxxxxxxxxxx>
To: <mso@xxxxxxxxxxxxx>
Sent: Tuesday, May 22, 2007 5:17 AM
Subject: [mso] Reinstall Office 2003 Causes System Freezes
> Hello,
> The system on my Dell Laptop was running smoothly for 10 months with
> Office 2003 TS Edition preinstalled from the Dell factory, but then I had
> to do a complete XP reinstall due to an issue with my cd-rom drive not
> being recognized. After reinstalling the system, I reinstalled Office 2003
> and the system began to freeze. I could not even open the task manager. At
> first I thought it was Mcaffee causing problems so I uninstlled it. But
> the problem kept occurring. I reinstalled yet again another fresh XP
> system and reinstalled Office as well. I opened Word and it locked up. I
> tried uninstalling and reinstalling Office four or five times and the
> system even locked up up on the uninstall. Every other program locks up
> eventually as well with Office installed. I have since removed Office
> altogether and my PC works great again!! Luckily, I have Office on my Mac
> (OS 10.4) and it runs flawlessly. Macs, gotta love em!! I would however
> like to work in Word on my Dell PC, but really don't w
> ant to
> deal with it at this point. If anyone knows of any known issues, I'd love
> to hear about them. So far, I have seen this issue reported twice at other
> tech sites. Each instance, including mine, has happened within the past
> month - odd.
>
> PS. I know there are troubleshooting steps on the main website for this
> list, but before I started trying each one, I thought I'd bounce this off
> anyone to see if he/she could help me narrow down to a certain specific
> issue.
>
> Thanks,
> John
>
> *************************************************************
> You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
> MicrosoftOffice@xxxxxxxxxxxxxxxx
>
> To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
>
> To Unsubscribe from this group, visit the group's homepage and use the
> dropdown menu at the top. This will allow you to unsubscribe your email
> address or change your email settings to digest or vacation (no mail).
> //www.freelists.org/webpage/mso
>
> To be able to share files with the group, you must join our Yahoo sister
> group. This group will not allow for posting of emails, but will allow
> you to join and share problem files, templates, etc.:
> http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for
> FILE SHARING ONLY.
>
> If you are using Outlook and you see a lot of unnecessary code in your
> email messages, read these instructions that explain why and how to fix
> it:
> http://personal-computer-tutor.com/abc3/v28/greg28.htm
> *************************************************************
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, visit the group's homepage and use the dropdown
menu at the top. This will allow you to unsubscribe your email address or
change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to share files with the group, you must join our Yahoo sister group.
This group will not allow for posting of emails, but will allow you to join
and share problem files, templates, etc.:
http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE
SHARING ONLY.
If you are using Outlook and you see a lot of unnecessary code in your email
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
*************************************************************
Other related posts:
