If you are getting multiple copies of all of your messages, I would assume this is a problem with your ISP and not Outlook. Especially since you say you leave them on the server...if the mail gets backed up on the server, a common side effect is that it downloads multiple copies, if one gets "stuck", it keeps trying to download it, and instead downloads all the rest over and over and over. Contact your ISP and tell them...you probably have something stuck on the server. Good luck. Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Janet MacGregor Sent: Friday, September 27, 2002 5:14 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Outlook 2002-multiple copies of emails Hello All, I have been lurking at this list for the last few months. You are all very helpful and I've learned some nifty new things about Office programs. The humor and diversions make learning fun! Question: I receive 2-4 copies of every email message. How do I eliminate the duplications? Windows 98SE, Office xp Professional, ISP Mindspring, Cable connection. I have Outlook set up with several email addresses (aliases). Leave my messages on the server for 7 days so I can receive them on my laptop which I do once a week. I use Mindspring for all of my email. I have the cable connection for high speed (HA!) Internet access but do not use their email service. If I am not dialed into Mindspring but have Outlook open I still receive my email but cannot send out via Comcast as not configured to do so, nor do I want to. Any clues for me? Thanks, Jan MacGregor ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************