[mso] Re: Outlook 2000 not opening
- From: "Anne Robson" <anne.robson2@xxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Fri, 27 Apr 2007 12:38:07 +0100
Has anybody suggested making sure that you have enough memory to handle
Outlook running such large files?? It might be worth shutting down every
other programme that would otherwise be running to free up some memory and
(indeed) increasing your memory to the point where you can at least get the
programme open. Windows saying it's not responding is a way of telling you
it's a memory-related issue to some extent (unless one of our gurus here
says otherwise!)
I would also endorse using personal folders rather than archive folders as
this will enable you to keep things "named" the way you want them.
One thing you could try would be to copy your Outlook.pst file to another
location, then create a new profile for Outlook which will give you a
completely empty set of files. This will enable you to see if the
installation itself is ok and perhaps run a detect and repair. You can then
try importing your original .pst file into the new profile. Detective work
to whittle down the cause is always worthwhile IMHO.
To state the obvious, run it on another machine you are going to need to
write the file/s to a flash drive or a cd as it's going to be impossible to
email it to anybody! Good luck with it!
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Robert Carneal
Sent: 26 April 2007 16:40
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook 2000 not opening
Sizes of my PST files:
Archive.pst 45,488KB
Mailbox.pst 2,060,592KB
Personal folders 179,425KB
I have _*not *_been able to use the Inbox Repair Tool. Reason: Outlook
2000 will not run at all. It only opens to the splash screen and stops
there. I left it there for an hour, hoping against hope it was just
being slow, but to no avail. Windows Task Manager says it is "Not
Responding."
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.463 / Virus Database: 269.6.1/777 - Release Date: 26/04/2007
15:23
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