[mso] Re: Get Office programs to stretch across a widescreen
- From: "David Smart" <smartware@xxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 20 Mar 2008 05:23:39 +1100
> The only thing useful I got from her is that the Word ruler
> doesn't stretch across thje entire screen. But note that I
> said this affected all Office programs on the computer.
Yes you did say that. But why did you say it, if the only information you
can get out of the owner is that the Word ruler won't stretch across the
entire screen (which is a zoom question)? What evidence is there that other
Office programs are affected?
> I've asked her to bring the computer back in, but she didn't want to.
Well, that's it then. She's on her own.
Regards, Dave S
----- Original Message -----
From: "Joel Rosenthal" <rojo.editor@xxxxxxxxxxx>
To: <mso@xxxxxxxxxxxxx>
Sent: Thursday, March 20, 2008 3:32 AM
Subject: [mso] Re: Get Office programs to stretch across a widescreen
> The built-in recovery is on a hard drive partition. Invoke it, and the
> recovery program formats the hard drive, replaces the Windows and driver
> files, and replaces the program files for the programs that came with the
> computer. In other words, you restore the computer to the way it was when
> it was new. So the drivers are all correct. I then updated everything,
> reinstalled any additional programs she had, and restored her data.
>
> The only thing useful I got from her is that the Word ruler doesn't
> stretch across thje entire screen. But note that I said this affected all
> Office programs on the computer.
>
> I've asked her to bring the computer back in, but she didn't want to.
>
> Joel
>
>
>>I'm glad that Dave took first stab at this one because I also was somewhat
>>bewildered as to what was going on. I'm not sure what the "built-in
>>recovery
>>program" could have been and how that helps clean up an infected computer.
>>I
>>also thought that perhaps the video driver was the wrong one for the
>>widescreen monitor which needs to run at its own native resolution and not
>>one of the standard SVGA resolutions. But if everything else were running
>>and looking just fine and that it was only Word that was running in a
>>small
>>window, then I'd say the user needs a little brush-up on some basic
>>Windows
>>training. Tell her to right click on the Word icon and select Properties.
>>Then set the Run options from Normal Window to Maximized. In other words,
>>the problem exists between the keyboard and the chair.
>>
>>Brian
>>
>
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