[mso] Re: Get Office programs to stretch across a widescreen
- From: "Brian Lightfoot" <brian@xxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 19 Mar 2008 10:43:42 -0700
OK, you did a clean install, updated everything, re-installed programs, =
restored her data. Sounds like you did everything right. I think my =
diagnosis in the last line of the previous message was correct.
Brian
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf Of Joel Rosenthal
Sent: Wednesday, March 19, 2008 9:32 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Get Office programs to stretch across a widescreen
The built-in recovery is on a hard drive partition. Invoke it, and the =
recovery program formats the hard drive, replaces the Windows and driver =
files, and replaces the program files for the programs that came with =
the computer. In other words, you restore the computer to the way it was =
when it was new. So the drivers are all correct. I then updated =
everything, reinstalled any additional programs she had, and restored =
her data.
The only thing useful I got from her is that the Word ruler doesn't =
stretch across thje entire screen. But note that I said this affected =
all Office programs on the computer.
I've asked her to bring the computer back in, but she didn't want to.
Joel
>I'm glad that Dave took first stab at this one because I also was =
somewhat
>bewildered as to what was going on. I'm not sure what the "built-in =
recovery
>program" could have been and how that helps clean up an infected =
computer. I
>also thought that perhaps the video driver was the wrong one for the
>widescreen monitor which needs to run at its own native resolution and =
not
>one of the standard SVGA resolutions. But if everything else were =
running
>and looking just fine and that it was only Word that was running in a =
small
>window, then I'd say the user needs a little brush-up on some basic =
Windows
>training. Tell her to right click on the Word icon and select =
Properties.
>Then set the Run options from Normal Window to Maximized. In other =
words,
>the problem exists between the keyboard and the chair.
>
>Brian
>
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