Since spare parts are part of my everyday life I am not surprised at = all. There are certain makes of tools which we simply refuse to take in for reparation.=20 Some firms have a system where you pay a fixed handling price and a = fixed posting rate.=20 As an example your order for a small special screw, M5x25 left hand countersunk, worth say 25 eur cent starts of at 15 eur handling fee and = for posting they charge another 5 eur extra. So a total of 20.25 eur for a = screw and then we forget me own work. Searching the part number, order, = unpack, administration all supposing you don=92t have to phone them several = times, =93your call will be taken care of in a short while, please hold the = line=94 All this can take easily up to =BD hour and then there is our minister who = wants his chare as well, another 21%. So total price without me earning a penny 24.50 eur quite tricky to = explain. You know there are days when I want to be at the dealer side. But I = guess the grass is always greener at the other side. Regards Wilfried Vermeiren http://users.skynet.be/modelbouw.wilfried -----Oorspronkelijk bericht----- Van: modeleng-bounce@xxxxxxxxxxxxx = [mailto:modeleng-bounce@xxxxxxxxxxxxx] Namens Roger Mason Verzonden: donderdag 7 oktober 2004 19:05 Aan: Model Engineering List - Latest Onderwerp: [modeleng] Chuck Jaws MODEL ENGINEERING DISCUSSION LIST. To UNSUBSCRIBE from this list, send a blank email to, modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject line.