Have you correctly configured DNS? ----- Original Message ----- From: "Jamie Elliott" <Jamie.Elliott@xxxxxxxxxxxx> To: <kerr@xxxxxxxxxxxxx>; <kerr.michie@xxxxxxxxxxxx> Cc: <list@xxxxxxxxxxx> Sent: Thursday, May 16, 2002 8:00 PM Subject: [lanse] A Question i cant fathom > All, > > Picture this okay, cause its worth money to me to fix it. Ta > > Server running exchange > ISDN Modem > Router > Demon mail server > > Kerr, just like you have at petards. > > Now these guys are BAD with computers okay, we're talking open router > onto a permanete web connection with no virus software on any machine > and oh yeah "Fire.. What?" FIREWALL!!!! > > When I started this morning, I got virus alerts everywhere. Spent half > the day sorting that out for them and cleaning up. The main problem is > this > > The server runs Exchange 5.5, until I got there this morning they had no > company email getting in, and because of the w32.klez H@mm virus they > had 10000 outgoing messages not going anywhere. > > First thoughts is that the EX server was being used by people over the > internet to handle or route their mail. > > I managed to get rid of the 10000 messages, that was hard as the > Microsoft exchange button marked DELETE didn't. I had to remove the > entire Internet Mail Service to do it. > > Now the problem is that although I have restored incoming messages to > working, I cant get it to let Email go out. The two error messages that > I have got so far are > > a) email address given can not be recognised > > and now after fiddling with it for a few moments I'm now getting this . > > b) message could not be delivered due to communications > failure > > This returns to outlook with the normal system administrator mail > containing the above message. > > Whats wrong? > > Any help would be appreciated as I have been contracting to them for the > past 2 days and this would be my finaley. > > Jamie > > > >