[lanse] Re: A Question i cant fathom

  • From: "Michael Knowles" <Michael@xxxxxxxxxxxxxxxxxxx>
  • To: <list@xxxxxxxxxxx>, <kerr@xxxxxxxxxxxxx>,<kerr.michie@xxxxxxxxxxxx>
  • Date: Fri, 17 May 2002 09:39:50 +0100

Have you correctly configured DNS?

----- Original Message ----- 
From: "Jamie Elliott" <Jamie.Elliott@xxxxxxxxxxxx>
To: <kerr@xxxxxxxxxxxxx>; <kerr.michie@xxxxxxxxxxxx>
Cc: <list@xxxxxxxxxxx>
Sent: Thursday, May 16, 2002 8:00 PM
Subject: [lanse] A Question i cant fathom


> All,
>  
> Picture this okay, cause its worth money to me to fix it. Ta
>  
> Server running exchange
> ISDN Modem
> Router 
> Demon mail server
>  
> Kerr, just like you have at petards.
>  
> Now these guys are BAD with computers okay, we're talking open router
> onto a permanete web connection with no virus software on any machine
> and oh yeah "Fire.. What?" FIREWALL!!!!
>  
> When I started this morning, I got virus alerts everywhere.  Spent half
> the day sorting that out for them and cleaning up.  The main problem is
> this
>  
> The server runs Exchange 5.5, until I got there this morning they had no
> company email getting in, and because of the w32.klez H@mm virus they
> had 10000 outgoing messages not going anywhere.  
>  
> First thoughts is that the EX server was being used by people over the
> internet to handle or route their mail.
>  
> I managed to get rid of the 10000 messages, that was hard as the
> Microsoft exchange button marked DELETE didn't.  I had to remove the
> entire Internet Mail Service to do it.
>  
> Now the problem is that although I have restored incoming messages to
> working, I cant get it to let Email go out.  The two error messages that
> I have got so far are
>  
>             a) email address given can not be recognised
>  
> and now after fiddling with it for a few moments I'm now getting this .
>  
>             b) message could not be delivered due to communications
> failure
>  
> This returns to outlook with the normal system administrator mail
> containing the above message.
>  
> Whats wrong?
>  
> Any help would be appreciated as I have been contracting to them for the
> past 2 days and this would be my finaley.
>  
> Jamie
> 
> 
> 
> 



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