alot of times when removing printer drivers and then reinstalling make sure the printer is off and usb not connected , dewayne ----- Original Message ----- From: RAWest To: jfw@xxxxxxxxxxxxx Sent: Saturday, April 19, 2008 10:52 AM Subject: RE: printer problems Have you uninstalled the printer? Then reinstalled the printer? Also you might have to go to your printers manufacturer and see if there are updated drivers for it. Robert To find me you can do the following. Skype id: rawest24 Aim id: rawest24 EMail: rawest@xxxxxxxxxxxxx ------------------------------------------------------------------------------ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Marie Lyons Sent: Saturday, April 19, 2008 10:26 AM To: jfw@xxxxxxxxxxxxx Subject: printer problems I was in the middle of making copies when I got this dialogue box that said "spooler subsystem has encountered a problem and needs to close". I have tried to reinstall the printer but every time I boot up the computer I get this message. Anyone have any suggestions? Regards, Marie <mlyons53@xxxxxxxxxxx> ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1387 - Release Date: 4/19/2008 11:31 AM