Bonnie, As to Sent Items, take a look in Tools/Options/Preferences/E-Mail Settings. Should be there somewhere to post your sent items in that folder. As to deleted, Tools/Options/Other should have a checkbox for emptying the deleted items upon exiting. Might want to turn that off. All this is with 2007, but I'm going to presume that some of this carried over to 2010, or at least you'll get close. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Bonnie Vegiard To: jfw@xxxxxxxxxxxxx Sent: Tuesday, August 31, 2010 06:49 Subject: RE: outlook 2010 Yes, I can get to my tree view. But the "deleted items" and "sent" folders are empty, so there's a setting somewhere I guess I need to change to keep that stuff. Also, I've set up folders under what is now called "favorites" but they do not show up in the tree view. If I hit the context menu on a particular message, I can put it in the folder I've created, but I don't know how to get to the folder and open it, as it does not seem to be in the tree view where I'm used to finding it. Upgrading headaches. Bonnie From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Richard P. Kelly Sent: Sunday, August 29, 2010 8:29 PM To: jfw@xxxxxxxxxxxxx Subject: RE: outlook 2010 Bonnie, Press Control + 1 to focus on your inbox. Press Control + Y to bring up the tree view where you can select from the various mailboxes, IE: inbox, drafts, deleted, etc. Select the one you wish to explore and press enter. Hope this helps. Cordially, Richard P. Kelly rpkelly@xxxxxxxxxxxxxxx From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Bonnie Vegiard Sent: Sunday, August 29, 2010 7:36 PM To: jfw@xxxxxxxxxxxxx Subject: RE: outlook 2010 I am using 2010, but I don't know that I can be helpful. I'm rather confused by it myself. I had help with the basic install, but since then have been trying to figure it out. I did somehow import my contacts and mail folders from my previous Outlook, but again that was a while ago and I don't remember specifics. If anyone else is really trying to work with this, I'd be interested. They've changed a lot since 2007, and I can't find simple stuff, like my deleted items folder and the folders I've set up to store emails. I know they are set up, but they don't show up in the tree view and I don't know where they are. Big sigh. Bonnie From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dhunthausen Sent: Sunday, August 29, 2010 12:04 AM To: Jaws list Subject: outlook 2010 is anyone using outlook 2010? I need some help with setting it up and configuration. Thanks Drew Drew Hunthausen 714-296-7111 Mailto: dhunthausen@xxxxxxxxx __________ Information from ESET Smart Security, version of virus signature database 5407 (20100829) __________ The message was checked by ESET Smart Security. http://www.eset.com