RE: jaws saying not selected for every single message in outlook 2003
- From: "Marquette, Ed" <Ed.Marquette@xxxxxxxxxxxxx>
- To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
- Date: Wed, 8 Sep 2010 16:25:08 -0500
I have encountered the same thing with JAWS 11. I'm not entirely sure what
causes it, but I can tell you when it happens to me.
The fix is either to stop Outlook and restart it again. If that doesn't help,
restart the computer.
This happens to me if, for example, I've been running my laptop in the docking
station with the top down. After lifting the top so that the computer has to
hid the laptop video, I get what you have described.
I also consistently get it after our help desk has logged into my computer with
Remote Assistance or Remote Control.
Something is getting messed up in JAWS interpretation of the video.
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