RE: jaws saying not selected for every single message in outlook 2003

  • From: "CrisMunoz54" <crismunoz54@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 8 Sep 2010 14:40:50 -0700

Ha, well lo and behold? restarting the whole system worked. It?s gone. What
a pain. Thanks a lot. That not selected thing for every e-mail was getting
incredibly annoying. Now excuse me while I go and shoot off a quick jaws bug
report?

 

 

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From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Marquette, Ed
Sent: Wednesday, September 08, 2010 2:25 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: jaws saying not selected for every single message in outlook
2003 

 

I have encountered the same thing with JAWS 11.  I'm not entirely sure what
causes it, but I can tell you when it happens to me.

The fix is either to stop Outlook and restart it again.  If that doesn't
help, restart the computer.

This happens to me if, for example, I've been running my laptop in the
docking station with the top down.  After lifting the top so that the
computer has to hid the laptop video, I get what you have described.

I also consistently get it after our help desk has logged into my computer
with Remote Assistance or Remote Control.

Something is getting messed up in JAWS interpretation of the video. 

 

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