Cy, Sounds like you have one or more USB devices that are alternately connecting during startup to a different address, thereby confusing JAWS. Try running and rebooting with each one disconnected until you find which is the culprit. Then start trying with that device connected to a different USB port, or even consider purchasing an external USB hub and connect that device via the hub, to help isolate addressing changes. Just some guesswork ideas at this point. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Cy Selfridge To: jfw@xxxxxxxxxxxxx Sent: Sunday, September 12, 2010 10:03 Subject: Windows 7 and JAWS 11. Hi All, Well, somehow good old Microbloat and JAWS 11 seem to occasionally become very confused and when my HP Pavilion starts up JAWS thinks it needs to be authorized. Absolutely nothing has changed as I had just shut down the HP to get a "fresh" start. If I just shut down the HP and start it up again JAWS is all happy and content with life. This is garbage because should one accidently hit the "authorize" button then one of the 3 keys would have been needlessly used. Anyone one else encounter this problem? Cy, The Anasazi