Hi bob, When you spoke to John Carson, did he happen to give you a ticket # for reference? If so, would you please post it here or write me off list and let me know. I too had contacted them just the other day. The reply I received was snip ": Our development team has been made aware of this issue and it will be addressed in a future release of the JAWS® screen reading software." end snip I replied back to them and asked if they knew if it was going to be addressed in an update to jaws 9 or in a later version. I have not heard back from them. I will keep the list updated of what I find out. rich ----- Original Message ----- From: Bob Verity Sent: Wednesday, December 05, 2007 6:00 PM I received a phone call today from John Carsen at FSI confirming that he could duplicate my report that ReplyDirectlyTo Sender is broken and that he would turn it over to the development area.