You may have to modify your user verbosity settings. Perhaps the new JAWS is just reporting more information than you usually heard. Did you merge your original JAWS scripts to the new version? ----- Original Message ----- From: Moti Azrad To: jfw@xxxxxxxxxxxxx Sent: Monday, February 11, 2008 11:59 AM Subject: Outlook Express with Jaws9 Hi all, I'm using Jaws9, with the latest update and I can hear for two days Jaws says: collapse while I'm in the list of my inbox in Outlook Express. I can listen to this "collapse" in some of the emails, not in all of them. Can someone tell me what to do to avoid this weird phenomena? I didn't have it before and I didn't make any changes in my view menu of my Outlook Express. Any help is much appreciated Thanks Moti Moti Azrad Musician & Piano Tuner motia@xxxxxxx motiaz@xxxxxxxxx azrad_moty@xxxxxxxxxxx Israel