RE: Norton 2008 with Jaws
- From: Ryan MacIsaac <jrmacisaac@xxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Tue, 06 Nov 2007 11:31:34 -0400
Hi,
It appears that you may have encountered a problem during the installation
of Norton Anti Virus. Did you have a previous version of Norton Anti Virus
or any other anti virus program on your system before you installed NAV
2008?
If you had a previous version of Norton Anti Virus or any other virus
scanning program, I would remove them all first. I would also remove Norton
Anti Virus 2008 and then try to do a clean install of NAV 2008.
Also, how accessible is the 2008 version of Norton Anti Virus? The 2007
version was not very accessible. Did you require sighted assistance to
install the 2008 version?
Ryan
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of tiscali
Sent: Tuesday, November 06, 2007 10:49 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Norton 2008 with Jaws
Hello.
I am using Norton antivirus 2008, with Jaws 6.0. My machine is using
Windows xp home.
The error message is:
npcLUStb.exe - Bad Image
The application or DLL C:\Program Files\Common Files\Symantec
Shared\ccVrTrst.dll is not a valid Windows image. Please check this against
your installation diskette.
Appreciate any help you can give me.
Ron
----- Original Message -----
From: Ryan <mailto:jrmacisaac@xxxxxxxxxxx> MacIsaac
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, November 06, 2007 2:35 PM
Subject: RE: Norton 2008 with Jaws
Hi,
Is this Norton Anti Virus 2008 or Norton Internet Security 2008? How
accessible is the 2008 version of the product you are using?
Also, can you provide more details on the error message you are getting?
Sometimes, you can find more information on the error message by
virtualizing the current window with the error message. To do this, press
the key combination Jaws key plus control W. You can then use your arrow
keys to move around the window to read the error messages that may have come
up.
Ryan
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of tiscali
Sent: Tuesday, November 06, 2007 7:36 AM
To: jfw@xxxxxxxxxxxxx
Subject: Norton 2008 with Jaws
Hi all.
Iv just purchased the above and am getting frequent error messages.
Basically about an immage that Windows doesn't recognise.
I've always used norton and never had any problems.
Any help gretefully received.
Ron
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