While installing JAWS on a student's laptop (remotely), I have checked some option which is causing Narrator to start every time the computer starts. I don't have hands-on access to a computer with VISTA and need instructions to pass along to the student. Apparently with VISTA, exiting Narrator does not keep it from re-starting when the computer re-starts. Perhaps I could figure it out if I had my hands on the laptop, but cannot do it remotely. Thanks for any help. Cher