Hi. Make sure he has the document set in Normal View (alt-v, and the word normal should be checked, if it isn't, het enter.) Also make sure zoom off the videw menu is set to 75%. The view setting comes with the document, so even if you set it once, you may have to set it again. Dean -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx