Insert-8 Reads Whole Line of Desktop Icons
- From: "Adrian Spratt" <Adrian@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2010 15:03:01 -0400
Hi. I'm trying to help a new user to JAWS get her system working optimally with
JAWS. When I press insert-8 on my desktop, JAWS reads the title of the current
icon only. When she presses insert-8 on her office machine, JAWS reads across
the entire line of icons.
We've put in all of FS's recommended JAWS settings in the display area, etc.
We've made sure screen echo is set correctly. We've rebooted. So far, no cigar.
This may or may not be related. I notice that her XP system has been upgraded
only to service pack 2. I've encouraged her to have her tech support people
install service pack 3. Could that be the culprit? I think not, because her
home system is configured the same way, and insert-8 is acting correctly there.
Still, does anyone recall how JAWS' performance improved after service pack 3
came out? I recall only that it did.
Thanks for any suggestions.
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