Re: Insert-8 Reads Whole Line of Desktop Icons
- From: "Adrian Spratt" <Adrian@xxxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2010 15:27:03 -0400
Thanks for replying so promptly. I don't think your first suggestion applies
here because we tested it immediately after she rebooted. Your second point is
something to look into, but neither of us has noticed a sticking key so far.
----- Original Message -----
From: Robert Logue
To: jfw@xxxxxxxxxxxxx
Sent: Friday, March 26, 2010 3:22 PM
Subject: Re: Insert-8 Reads Whole Line of Desktop Icons
Sometimes this happens when another window has focus. It may be invisible.
Some utilities grab focus from Jaws and when you try to read the desktop you
get strange results. Press windows key d to bring focus to the desktop.
Another thing that can happen is a stuck key.
Bob
----- Original Message -----
From: Adrian Spratt
To: jfw@xxxxxxxxxxxxx
Sent: Friday, March 26, 2010 1:03 PM
Subject: Insert-8 Reads Whole Line of Desktop Icons
Hi. I'm trying to help a new user to JAWS get her system working optimally
with JAWS. When I press insert-8 on my desktop, JAWS reads the title of the
current icon only. When she presses insert-8 on her office machine, JAWS reads
across the entire line of icons.
We've put in all of FS's recommended JAWS settings in the display area,
etc. We've made sure screen echo is set correctly. We've rebooted. So far, no
cigar.
This may or may not be related. I notice that her XP system has been
upgraded only to service pack 2. I've encouraged her to have her tech support
people install service pack 3. Could that be the culprit? I think not, because
her home system is configured the same way, and insert-8 is acting correctly
there. Still, does anyone recall how JAWS' performance improved after service
pack 3 came out? I recall only that it did.
Thanks for any suggestions.
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