Adrian, Two ways: 1. From the desktop, Ctrl+space to unselect any icon that's selected. Then App key or Shift+f10 to open the context menu and select properties. Ctrl+tab until you get to the setup page. 2. From anywhere, Start, settings, control panel, display, then Ctrl+tab to the setup page. Dave ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Friday, March 26, 2010 12:25 Subject: Re: Insert-8 Reads Whole Line of Desktop Icons Dave, good point. I neglected to have her check. Because she's working against a deadline, do you recall off-hand where the screen resolution setting is located? I'll hunt for it. ----- Original Message ----- From: Dave Carlson To: jfw@xxxxxxxxxxxxx Sent: Friday, March 26, 2010 3:20 PM Subject: Re: Insert-8 Reads Whole Line of Desktop Icons Adrian, I'm wondering if the screen resolution is wrong? Dave ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Friday, March 26, 2010 12:03 Subject: Insert-8 Reads Whole Line of Desktop Icons Hi. I'm trying to help a new user to JAWS get her system working optimally with JAWS. When I press insert-8 on my desktop, JAWS reads the title of the current icon only. When she presses insert-8 on her office machine, JAWS reads across the entire line of icons. We've put in all of FS's recommended JAWS settings in the display area, etc. We've made sure screen echo is set correctly. We've rebooted. So far, no cigar. This may or may not be related. I notice that her XP system has been upgraded only to service pack 2. I've encouraged her to have her tech support people install service pack 3. Could that be the culprit? I think not, because her home system is configured the same way, and insert-8 is acting correctly there. Still, does anyone recall how JAWS' performance improved after service pack 3 came out? I recall only that it did. Thanks for any suggestions.