I'm greatly relieved to be able to report that I got to my tech in time and I am going to be able to install JAWS and Open Book here myself. He's delivering the XP Tuesday instead of tomorrow. Margaret I wrote: Hi Chris, I've installed everything since JAWS 3.5 or whatever it was myself, so I'm not afraid of installing it myself, however everybody is right. It will be my computer and I am paying him and he should jolly well be able to sit there while I install it. He can work on his time sheet or return calls while I'm doing it. I'll call him as soon as it's a decent hour and hope it isn't too late. Thank you all for giving me the necessary shove to do the right thing. Margaret "Chris Skarstad" wrote: hi. If it's not too late for you to do it, call him and tell him that you'd like to install JAWS yourself, or at the very least have him there when you do it. I understand that sometimes these things can be a bit overwelming, but once you learn how to install JAWS yourself, you won't have to rely on a tech to do something that would only take you 5 minutes to do yourself. All the information is available right there in the instalation. If you're confused about a choice you have to make, you simply press insert plus f1 and JAWS will explain your options and what will happen if you choose each option. It's very helpful. Honestly, for your own piece of mind, I would really recommend that you install it on your own, or like I said, at least have someone there with you while you do it, especially since your tech may be unfamiliar with certain problems that only relate to JAWS, the configuration and setup of windows xp for maximum performance with JAWS, etc. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx