RE: Does JJaws10 change the windows vista appearance

  • From: Lorne Webber <Lorne.Webber@xxxxxxxxxxx>
  • To: "jfw@xxxxxxxxxxxxx" <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 29 Oct 2009 15:39:08 -0600

Hi Ann:

   Here's a possibility. I've noticed a time or 2 in vista where windows media 
player pops up a similar message when I'm trying to play a DVD, and I'm pretty 
sure it's related to vista's draconian (and might I add, worthless) anti-piracy 

I won't get into the background of this, however there's a possibility that 
when you removed jaws, the jaws video intercept might not have been uninstalled.
One way to check this, is to go into device manager (ctrl panel, system), and 
look under the display adapters. If you see Freedom Scientific Mirror Display 
driver in there, then try removing it via ctrl panel \ programs and settings. 
(if it's listed in device manager, then it should be in your list of installed 
programs under Programs and settings, and vice versa).

Let us know how it goes.

Lorne Webber
Assistive Technology Specialist
Centre for Excellence in Learning Supports
RM A524D NorQuest College
10215 - 108 Street, Edmonton, Alberta
T5J 1L6
Telephone: [780] 644-6039
Fax: [780] 644-6065

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Ann Tate
Sent: Thursday, October 29, 2009 3:16 PM
To: jfw@xxxxxxxxxxxxx
Subject: Does JJaws10 change the windows vista appearance

Hi folks,

We are having a problem with my nephews two month old Toshiba Satellite Windows 
Vista laptop. Since I installed Jaws 10 on it yesterday so I could borrow it 
for a time and not have to put up with using narrator, he can no longer playd 
DVD movies. The message:

Playback in desktop environment is not supported

always pops up and the DVD won't play. could J10 have done something to the 
windows display or appearance scheme that might cause this problem? And, if so, 
how can it be fixed? I uninstalled Jaws,  but the error message is still there.

The drive works fine. He is able to burn CDS, se the DVD contents listed in 
Explorer and so forth. I can even play the DVD audio using DVD Audio Extractor, 
so I'm almost possitive it isn't a bad DVD rom drive. It isn't a bad DVD disk 
either as we have tried various different DVDs, but with the same results.

Thanks for any advice.


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