Re: Does JJaws10 change the windows vista appearance

  • From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 29 Oct 2009 14:29:59 -0700

How about the screen resolution? Did you change that in order to install JAWS 

  ----- Original Message ----- 
  From: Ann Tate 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Thursday, October 29, 2009 14:16
  Subject: Does JJaws10 change the windows vista appearance

  Hi folks,

  We are having a problem with my nephews two month old Toshiba Satellite 
Windows Vista laptop. Since I installed Jaws 10 on it yesterday so I could 
borrow it for a time and not have to put up with using narrator, he can no 
longer playd DVD movies. The message:

  Playback in desktop environment is not supported

  always pops up and the DVD won't play. could J10 have done something to the 
windows display or appearance scheme that might cause this problem? And, if so, 
how can it be fixed? I uninstalled Jaws, but the error message is still there.

  The drive works fine. He is able to burn CDS, se the DVD contents listed in 
Explorer and so forth. I can even play the DVD audio using DVD Audio Extractor, 
so I'm almost possitive it isn't a bad DVD rom drive. It isn't a bad DVD disk 
either as we have tried various different DVDs, but with the same results.

  Thanks for any advice.


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