Dave, I did a little research, and fixed the problem without having to uninstall OB 7. The following explains the unknown file type error and how to resolve it: Using the Freedom Import Printer in OpenBook 7.0 results in Unknown File Type error message. Problem: If WYNN 5.0 or OpenBook 8.0 is installed after OpenBook 7.0, OpenBook 7.0 will not be able to use the Freedom Import Printer. This is because WYNN and OpenBook 8.0 set the Freedom Import Printer to color, while OpenBook 7.0 requires that it be black and white. The workaround for OpenBook is to set the printer to black and white for OpenBook 7.0. You can set the Freedom Import Printer back to color when using OpenBook 8.0 and WYNN, though printing will work with OpenBook and WYNN in both color as well as black and white. Solution: If you have OpenBook 8.0 and wish to change the Freedom Import Printer setting to black and white for use with OpenBook 7.0, do the following: list of 9 items 1. Navigate to the Control Panel, select Printers, and then highlight the Freedom Import Printer. 2. Press the Application Key on your keyboard. 3. Select Properties. 4. Select the Additional tab, and then choose the Additional Properties button. 5. Select the TIFF tab. 6. Modify the Bits per Pixel combo box setting as desired to either 1 bit - Black and White or 24 bit - True Color. 7. Press OK to apply the changes and exit the Printing Defaults dialog box. 8. Press OK to apply the changes and exit the Freedom Import Printer Properties dialog box. 9. Resume printing to the Freedom Import Printer. list end Gerald ----- Original Message ----- From: Farfar Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, February 09, 2011 2:00 PM Subject: Re: Converting PDF Document Revisited Gerald, That's too bad. Maybe if you reinstall OB 7 you'll get that functionality back again? Frankly I was not impressed with OB9. Write me off-list if you'd like to hear my non-JAWS rant on OB9. dgcarlson@xxxxxxxxxxxxx Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Gerald Levy To: jfw@xxxxxxxxxxxxx Sent: Wednesday, February 09, 2011 10:31 Subject: Re: Converting PDF Document Revisited Yes, indeed, I got this dialog to choose which version of Open Book to use to open the PDF file. I ttried both OB 7 and OB 9. With OB 7, I got the unknown file type error, and with OB 9, I got a message that the trial period had expired and image and OCR capabilities were dnot available. I should point out that the Freedom Import Printer function worked fine before I installed OB 9 demo, so it is possible that something in the installation screwed up the Freedom Import Printer function in OB 7. Someone else on another list reported having the same problem after installing OB 9 demo. Gerald ----- Original Message ----- From: Farfar Carlson To: jfw@xxxxxxxxxxxxx Sent: Wednesday, February 09, 2011 1:10 PM Subject: Re: Converting PDF Document Revisited Gerald, I have both OB 8 and OB 9 installed. When I invoke the Freedom Import Printer I'm presented with a little dialog that asks me which version of OB I want to use for the recognition. Did you not get this dialog? Note that the dialog has a nasty habit of not coming into focus, and likes to hide behind any other window on the screen, so you may have to Alt-Tab several times before you find it. I've found that both OB 8 and OB 9 will work correctly with the Freedom Import Printer and "blank" PDF files. Another idea is for you to save the "blank" PDF document, but save it in an older version of PDF, and then try just opening the document inside Openbook 9. It will directly load and convert the file without ever using the FIP. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Gerald Levy To: JFW list Sent: Wednesday, February 09, 2011 09:57 Subject: Converting PDF Document Revisited Here we go again. I received an email attachment that contained a PDF file, but when I tried to open it using Adobe Reader X, I got the dreaded empty document message, which means that Adobe Reader was unable to convert it to text. So I selected Freedom Import Printer from the Print menu to scan the document with Open Book. I have both Open Book 7.0.2 and the demo version of Open Book 9 installed on my computer. But when I selected OB 7.0.2 to scan the document, I got an "unknown file type" error message when OB 7 attempted to open the file. Is there any easy way to fix this problem without removing both OB 7 and OB 9 and reinstalling OB 7? If not, is there any other way to convert this document into a text format that is readable by JAWS? Someone mentioned something called Image Writer, but I can't find it on my computer, so I assume that it is either not available or not enabled. I am running JAWS 9 with XP Pro. Thanks for any help. Gerald