Gerald, I have both OB 8 and OB 9 installed. When I invoke the Freedom Import Printer I'm presented with a little dialog that asks me which version of OB I want to use for the recognition. Did you not get this dialog? Note that the dialog has a nasty habit of not coming into focus, and likes to hide behind any other window on the screen, so you may have to Alt-Tab several times before you find it. I've found that both OB 8 and OB 9 will work correctly with the Freedom Import Printer and "blank" PDF files. Another idea is for you to save the "blank" PDF document, but save it in an older version of PDF, and then try just opening the document inside Openbook 9. It will directly load and convert the file without ever using the FIP. Dave Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording and Mixing Studios, San Francisco Bay Area. ----- Original Message ----- From: Gerald Levy To: JFW list Sent: Wednesday, February 09, 2011 09:57 Subject: Converting PDF Document Revisited Here we go again. I received an email attachment that contained a PDF file, but when I tried to open it using Adobe Reader X, I got the dreaded empty document message, which means that Adobe Reader was unable to convert it to text. So I selected Freedom Import Printer from the Print menu to scan the document with Open Book. I have both Open Book 7.0.2 and the demo version of Open Book 9 installed on my computer. But when I selected OB 7.0.2 to scan the document, I got an "unknown file type" error message when OB 7 attempted to open the file. Is there any easy way to fix this problem without removing both OB 7 and OB 9 and reinstalling OB 7? If not, is there any other way to convert this document into a text format that is readable by JAWS? Someone mentioned something called Image Writer, but I can't find it on my computer, so I assume that it is either not available or not enabled. I am running JAWS 9 with XP Pro. Thanks for any help. Gerald