Here we go again. I received an email attachment that contained a PDF file, but when I tried to open it using Adobe Reader X, I got the dreaded empty document message, which means that Adobe Reader was unable to convert it to text. So I selected Freedom Import Printer from the Print menu to scan the document with Open Book. I have both Open Book 7.0.2 and the demo version of Open Book 9 installed on my computer. But when I selected OB 7.0.2 to scan the document, I got an "unknown file type" error message when OB 7 attempted to open the file. Is there any easy way to fix this problem without removing both OB 7 and OB 9 and reinstalling OB 7? If not, is there any other way to convert this document into a text format that is readable by JAWS? Someone mentioned something called Image Writer, but I can't find it on my computer, so I assume that it is either not available or not enabled. I am running JAWS 9 with XP Pro. Thanks for any help. Gerald