Hi Kevin, If your friend is using the latest WLM, version 2011, then attachments can be saved with the Save command in the File menu. Press Alt+f, then s, and there are 2 options, Save As File and Save Attachments. Regards. Ian From: kevin Sent: Monday, November 22, 2010 9:48 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] attachments Hi a friend of mine has just started using windows live mail and is not sure how to open an attachment. I would use insert (a) using outlook express. He is using win 7, wlm and jaws 11, is it the same? many thanks -------------------------------------------------------------------------------- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1153 / Virus Database: 424/3272 - Release Date: 11/22/10