Hi Barbara, I dont know if this will be of any use to you or any other nonsighted user but a while ago I found a small utility called ProduKey that will find your Office product Key on your system even though you have uninstalled the office program. Which you can save as a document. Then all you have to do is reinstall your Office program and using the save document you can re-enter the product key. You can find at www.nirsoft.net Regards Steve. ----- Original Message ----- From: Barbara Wilson To: jaws-uk Sent: Friday, February 20, 2009 8:41 AM Subject: [jaws-uk] Word Re my word problems, I have uninstalled Office 2007 and will reinstall later when I get someone with sight to read me the prodduct key. I tried all suggestions here but with no luck. The only thing I can think of is that I have accidentally changed a setting somewhere. Hopefully the reinstall will restore all defaults and all will be well (fingers crossed). Thanks for all the advice last night. Barbara Wilson M: 07285685682 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx