[jaws-uk] Re: WHERE CAN I?
- From: "Bill Teale" <bill@xxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 29 Sep 2005 19:26:27 -0400
Hi Val, I know nothing about jaws, but I do know about call centres, and the
best advice is to relax and chat to people on the phone. Explain to them you
are new, or the system is slow (even if it is you rather than the system) and
have a conversation with them, most of the time you would be surprised how much
time people will talk, smiles! It will give you all the time in the world to do
the job you need to do, at your own pace!
----- Original Message -----
From: ron sears
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, September 29, 2005 6:20 PM
Subject: [jaws-uk] Re: WHERE CAN I?
Hi Val, I see you are burning the midnight oil like me. You will get more
advice tomorrow, but if you are desperate tonight, try Jaws key W
Cheers
Ron
----- Original Message -----
From: Val
To: jaws-uk@xxxxxxxxxxxxx
Sent: Thursday, September 29, 2005 11:11 PM
Subject: [jaws-uk] WHERE CAN I?
I have been a JAWS user since the beginning but not a very venturous one as
I have always been scared of hitting the wrong thing and blowing my machine up
so I have never been curious about short cuts and other ways to get the best
out of websites and emails.I do everything the long way round as originally I
only had MS Word on my machine at work. Gradually they have come into the 21st
century and have now installed Office 2000 but, if anything goes wrong, the
technician has to have a long extended sick leave and the rest of the IT
Department have to holed meetings and draw lots as to who the poor soul is
going to get the job.
Seriously though, I know there must be quick keys, short cuts and much more
out there now to make life easier when browsing the webb and filling in forms.
I only picked up Tristan's Insert F5 by accident the other night and I have now
found it wonderful. There must be loads of tips like that out there which you
clever people use every day without thinking. Where can I find these so I can
be more efficient? I now have Office 2003 and would love to be able to use the
split screens in the diary function as I am going to have to book appointments
for meetings at work involving usually at least six people. At present I take
the long and lonely road and search individually but if there is a way to
manage several diaries on the screen, I am sure someone will point me in the
right directon.
Lastly, has anyone got any tips for coping with Call Centre work. How to
stay calm, read the information on the screen and deal with the phone at the
same time.
Regards
Val.
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