[jaws-uk] Re: Reading prompts for edit boxes in web page
- From: "Rashmi Shah" <RASHMI.SHAH.TAGGART@xxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sun, 6 May 2007 12:17:01 +0100
HiListers
I have not yet used any bank or building societies website to access my
account.
However, regarding this particular access issue, should it not be complain
to the FSA (Financial Services Authority) as all of the banks and building
societies are regulated by the named Authority?
Rashmi Shah
----- Original Message -----
From: "Ken Reid" <ken.reid@xxxxxxxxxxxxxxxxxxxxx>
To: "JAWS Users" <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 05, 2007 2:41 PM
Subject: [jaws-uk] Reading prompts for edit boxes in web page
> Jim, and others
> I agree very strongly that if a bank et al use a security system that bars
> the visually impaired screen reader user, then we are clearly being
> discriminated against. It would, I think, be an open and shut case. No
> excuse about protecting our security will wash when the protection
> stretches so far it prevents the user accessing their own account!
>
> The Halifax system that started this thread may be a bit of sloppy coding,
> given the changing infrastructure that is going on all the time. But as
> Martin and I have both experienced no problems with versions 5 and 7, this
> sounds more like a weakness, or change of setting, in version 8 than a
> failing of the bank.
>
> I would like to be sure that the Jaws community has pooled its collective
> expertise to overcome this before we try to get the bank to make changes,
> as our standpoint is much greyer than that described by Jim.
>
> Look forward to any more suggestions, and wish you luck, Jim, in
> challenging your banker - don't let them get away with it!
>
> Ken
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